Last updated: January 1, 2025
Zenwaxhandmade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.
We collect personal information that you voluntarily provide to us when you:
This information may include:
When you visit our website, we may automatically collect certain information about your device, including:
We use the information we collect to:
Under Canadian privacy laws, we process your personal information based on:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Your personal information is stored on secure servers and is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
We may share your personal information in the following circumstances:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Under Canadian privacy laws, you have the following rights regarding your personal information:
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
We may use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. For more information about our use of cookies, please see our Cookies Policy.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including personal information, to Canada and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
The retention period may vary depending on the type of information and the purpose for which it was collected. For example:
We implement a variety of security measures to maintain the safety of your personal information:
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.
If you have opted in to receive marketing communications from us, we may send you emails about our services, new products, special offers, or other information we think you may find interesting.
You can opt out of receiving marketing communications at any time by:
Please note that even if you opt out of marketing communications, we may still send you transactional or service-related emails, such as responses to your inquiries or updates about your projects.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Zenwaxhandmade
8830 Jane St, Concord, ON L4K 2M9, Canada
Phone: +1 905-660-4669
Email: privacy@zenwaxhandmade.world
We will respond to your inquiry within 30 days of receipt. If your request is complex or requires additional time, we will inform you of the expected response timeframe.